This was shipped with a carrier which said they would deliver twice but never did. The carrier never rang the doorbell and claimed the drivers don’t have company phones so they can’t call ahead or during delivery.
First off I would like to say this is a great investment. The process went very smoothly and the customer service was spot on. My customer service rep Krizza
Kept me up-to-date from the moment I ordered to my delivery. The product came well packed and was fairly straightforward in the assembly.. this is a fairly large project and requires at least two people. I am very happy with my purchase and looking forward to enjoying my sauna.
Very easy to setup. Works great. Highly recommend.
Before purchasing the Finnmark Designs sauna, I had an order placed with clearlight saunas. I did not feel clearlight respected me as a customer and, after repeated shipping delays, I canceled my order. I did more research and found the Finnmark Designs FD-3. This sauna seems to beat the clearlight I had originally selected in terms of style, materials, and functionality. The sales people at Nordica Sauna were significantly more caring and helpful. They kept me up to date on my order every step of the way. The sauna was delivered when they said it would be and putting together was relatively simple (though it's a two person job). I've been using it for a few days now and I'm very happy. The materials are as advertised, and it gets very hot. Enjoying every minute of it. Highly recommend both Finnmark and Nordica Sauna.
My wife and I are both extremely happy with our new Golden Designs Cardoba Full Spectrum Sauna, from the time I placed our order to delivery and setting up. The Company was 100% spot on. We have been using and enjoying the relaxing and healthy benefits associated with this unit.I would highly recommend Golden Designs along with Nordica Saunas to everyone! Thank you for you Great Product along with your outstanding customer service and support!
I got my delivery a week ago and just put together this weekend. The video instruction on you tube was very helpful. So far so good. The audio is great and the construction is solid. It took 2.5 hours to put together. Ive only used twice. It took an hour to get to 125 degrees. So far so good.
Beautiful Sauna. Comfortable and well made. Would recommend!.
We received our Finnmark sauna ahead of schedule, expertly packed and assembly was less than an hour. The sauna works great, heats up fast and we both have used it three times a week since delivery. The customer service at Nordica Sauna has been fantastic! We would recommend both Finnmark and Nordica Sauna to anyone looking for a sauna.
Overall, so far this is a great sauna. Gets me sweating very quickly, and is a good size for either one or two people. If it weren't for a couple of small issues, this would get 5 stars. The issues: the Bluetooth speakers have an audible static noise any time Bluetooth audio is playing... it kinda kills the relaxing vibe. I'm hoping support will help me remedy this. Second, the front beam supporting the sauna door bends slightly when someone enters the sauna, causing the door to not close cleanly (have to force it slightly). I fixed this by adding a small support block to the front of the sauna frame, preventing the bend. Not a huge deal, but an additional included support for this part of the frame would have been nice. Everything else is great, and I love that it heats up quickly and goes to 170 degrees; more than just about all other infrared saunas.
If you are on the fence about where to buy your sauna, let this be your sign to go with this team. I originally found them through an online forum recommendation, and they lived up to the hype and then some.
The logistical side was perfect; my sauna actually arrived ahead of schedule, which was a great surprise. However, what really impressed me was their commitment to making sure my setup was perfect. I had a few specific questions during the install, and instead of just giving me a generic answer, Ez went above and beyond. She coordinated directly with their technical team to provide me with a custom set of instructions, complete with photos, to ensure my adjustment was done properly.
It’s rare to find a company that stays this engaged after they’ve already made the sale. Huge thanks to Ez for the quick communication and for giving me total confidence in my purchase. Highly recommended for both their products and their people!
The Sauna Life CL5G was a well put together kit. It takes a minimum of 2 to assemble it, but a third person makes it more smooth. No cutting was required is the assembly process. When it comes to the tar paper and shingles, a utility knife and multiple razor blades will be required. It is definitely a 2 day build process and another day for the electrical. Make sure to watch some youtube videos on picking up a few tricks. Also, the door assembly could be better explained. The sauna has been amazing.
Great product and customer service. Would highly recommend.
Great buying experience! More help and better pricing than a local "wholesaler" in my area. Had a good idea what I wanted but Eric was very helpful trimming it out with a Huum Drop Heater. Still putting everything together but should be sweating soon!
The overall quality and craftsmanship of the sauna is amazing. The instructions on installation of door need a little bit of work but we are extremely happy with the final product.
I had issues with a company that sent me the wrong heater for my newly assembled sauna. I contacted Nordica and they promptly sent me the Finlandia 4.5kW manual control heater. Nordica is a great outfit to deal with. I wish I had bought the sauna from them to begin with. I strongly recommend that you buy with them due to their knowledge and responsiveness.
We had a bumpy process getting the sauna but now that we have it, it’s has been great. It looks great set up and is the wellness retreat I was hoping for.
Just got the cube clg4 sauna life cube sauna from Nordica sauna. The customer service was supreme. They were very knowledgeable and I received my sauna pretty quickly. After finally getting the sauna set up I couldn’t be more happier. It feels solid and built to last. Heats up really well and I finally get to relax in my own sauna in peace or with my wife. An amazing sauna and absolutely amazing experience with nordica sauna
My most favorite investment EVER! I use it almost daily and love that I have the option of switching between traditional and infrared. The 3 person is thr perfect size for my husband and I to sit comfortably.
Golden Designs 2-Person Ergonomic Sauna Back Rest in Hemlock Wood
Beautifully designed and just right for us. Heats well and I love being able to Bluetooth music in
Good quality, easy assembly and friendly delivery.
Spent several thousand dollars purchasing this system which is currently not usable because of a cheap and terribly designed heat sensor. I am stuck in tech support purgatory as I have been told to call back every 15 minutes because they are overwhelmed (should tell you something). I am also being questioned if the part is covered under warranty. Should have done better research on the company and the distributor, shame on me.
Sauna came in perfect and was fairly easy to put together with 3 adults. It takes a while to heat up, but once it does it’s great. Only wish was it had wi-fi capability to heat up in advance. Would be great if they offered a wi-fi upgrade you could purchase to add to it.
