Pursuant to consumer protection legislation Narvi sauna heater’s warranty period is two years. The warranty covers normal family use provided use, installation and maintenance meet the requirements stipulated in the instructions. The warranty period starts form the moment that the goods are delivered to the end user. The supplier is not liable in any way for any defects within the framework of the warranty or other defects that appear later than two (2) years after the delivery of the goods to the client. The supplier may decide to either repair the defective goods or replace the defective goods at its own direction. The warranty does not cover possible transport, unloading or installation costs or other corresponding costs. A receipt from the company selling the product serves as proof of warranty.
The client must check the goods immediately after delivery. The client must submit a written notice of claims to the supplier within two (2) weeks of discovering the defect or the moment when the defect should have been discovered.
Do not modify the structure of this product. With this product you can only use manufacturer-recommended accessories! Failure to comply with the manual or fire safety regulations can result in a fire or damage to the sauna heater. More detailed information about the fire safety regulations can be obtained from the regional branch of the rescue board, for instance.
The product shall be carefully inspected. Improper use of the product is for instance wrong adjustment of the draft, too large a quantity of firewood burnt in the firebox, too long heating time, wrong arrangement of stones (too much or too tight) and use of salty water ( for instance sea water). The warranty does not cover damages caused by improper use of the sauna heater