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Sunray Aspen 3 Person Hemlock Sauna w/Carbon Heaters

Sunray

HL300C Aspen

Authorized Dealer

Warranty Included

Sunray Aspen 3 Person Hemlock Sauna w/Carbon Heaters

Sunray

HL300C Aspen

Authorized Dealer

Warranty Included

Sunray Aspen 3 Person Hemlock Sauna w/Carbon Heaters

 

The Aspen 3-person indoor infrared sauna is constructed of Canadian hemlock for durability and natural appeal. The Aspen has 8 advanced carbon-nano heaters for evenly dispersing the heat throughout the spacious cabin while maintaining temperatures up to 140 degrees. Features include dual digital keypads, movable ergonomic backrests for maximum comfort, chromatherapy lighting, Bluetooth speaker system, oxygen ionization system for purifying the air, recessed interior and exterior lighting, cup holders, and more.

 

Features

  • Natural Canadian Hemlock wood
  • 8 carbon nano heaters
  • Dual LED control panels
  • Recessed Interior & Exterior lighting
  • Bluetooth
  • Oxygen Ionizer
  • LED Reading Lamp
  • Ergonomic Backrest
  • 1965 watts

 

Specifications

Dimensions: 59" x 47" x 75"

 

Exterior Product Dimensions

Exterior Height: 75

Exterior Width: 59

Exterior Depth: 47

 

Interior Product  Dimensions

Interior Height: 68

Interior Width: 55

Interior Depth: 38

 

Product Weight: 350

 

Product Weight: 849 lbs

 

Power: ETL/CSA Certified - Meets all US and Canadian electrical safety standards - 120V, 20 amp plug

Technical

Installation and Operation Manual

Data Sheet

Warranty

SunRay Saunas carry a 7-Year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.

 

The 7-Year SunRay Warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.

 

Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside void the warranty.

 

Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

 

The client must check the goods immediately after delivery. The client must submit a written notice of claims to the supplier within two (2) weeks of discovering the defect or the moment when the defect should have been discovered.

 

Do not modify the structure of this product. With this product you can only use manufacturer-recommended accessories! Failure to comply with the manual or fire safety regulations can result in a fire or damage to the sauna heater. More detailed information about the fire safety regulations can be obtained from the regional branch of the rescue board, for instance.

 

The product shall be carefully inspected. Improper use of the product is for instance wrong adjustment of the draft, too large a quantity of firewood burnt in the firebox, too long heating time, wrong arrangement of stones (too much or too tight) and use of salty water ( for instance sea water). The warranty does not cover damages caused by improper use of the sauna heater

 

SUNRAY SAUNAS

Attn: Claims Department
2113 North Hamilton Street
Suite B
Richmond VA 23230



Shipping & Returns

Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-877-587-5387 or email customercare@nordicasauna.com

 

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.  

No shipping outside the lower 48 States in the USA.

 

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.

 

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com

 

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

 

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Customer Reviews

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Nordica Sauna Customer Reviews

Based on 49 reviews
86%
(42)
10%
(5)
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(0)
2%
(1)
2%
(1)
A good investment.

We have had our FD2 for a few weeks now and love it. The health benefits alone are worth the investment.
Great service from Nordica Sauna from answering many questions by providing detailed articles and information.

Happy customers!

Great to work with

Good customer service and pricing. When my rep didn't know the answer he followed up with someone who did.

it was too short

No support - cant get in touch with someone that even knows the size of pipe I bought so I can get an extension peice.

A great heater

Effective and reliable

Great sauna heater

I sure like this heater. My fifth sauna heater in 44 years . Well designed . The other brands I have had were not designed as good as this one .

A really high quality product & love it

It was really high quality and good looking product. If there anything need to be improved is the installation guide may need a bit more specific.

Great system

I really like the Harvia sauna I purchased from Nortica .

Worth the wait

I am only using the infrared because my traditional heater unit has still not arrived. However, I will tell you that the sauna was certainly worth the wait. It heats up very quickly within 30 minutes. It’s at 160 to 170 Fahrenheit. The shipping has taking a little long, but other than that this is as good as it gets.

A great choice

I bought Auroom outdoor Sauna, it was really good. Good looking plus energy efficient. My family enjoyed it a lot.

Love the sauna…boy oh boy does this thing heat up. The panel in the floor can almost get too warm for comfort when touching it barefoot. Delivery was quick and set up is super simple. You do need two people not for the weight but just the awkward large size and to hold the initial panels in place while you snap the clasps together. Control panel can be access inside or outside which is a feature I love. You can connect your sound via bluetooth. Only drawback is that you cant turn on remotely to warm up.

Great Little Stove!

I'm very happy with the Huum Hive Heat! It looks great, works well, and was easy to install. My only complaints are that I came up at least a box of rocks short from filling the cage, and it's tough to add logs to an existing fire without embers falling out. I used three 12"x24" tiles and bullnose under mine, but embers still ended up bouncing onto the wood floor until I created an embers screen by drilling 5/16" holes in a 1/4" 8-3/4"x4" aluminum plate that I place between the front door and sides. Nordica and Huum came through by sending an extra box of sauna rocks so I've bumped my review to 5 stars. It's an awesome, fast heating, and beautiful stove in my homemade barrel sauna!

Great sauna!

It was by and large a great experience. (except for a couple of relatively minor issues:1) bracket that came for the heater was incorrect and meant for a smaller heating unit; fortunately we adjusted the bracket that came with the heating unit and managed to get it to fit snugly. 2) there was a crack on the water container but Nordica sauna was so gracious in getting a new one out. Thank you!

I was amazed at how the shipment was so carefully packaged. However, I would urge the manufacturers to get better on the instructions. Some parts were difficult to follow.

Overall I recommend this sauna to anyone thinking g of getting one. I especially recommend Nordica sauna. They were amazingly responsive every step of the way. 🙏👍🏼👌

Nordica FIN-80

Easy installation, Quality workmanship, Good equipment...

Great Little Stove!

I'm very happy with the Huum Hive Heat! It looks great, works well, and was easy to install. My only complaints are that I came up at least a box of rocks short from filling the cage, and it's tough to add logs to an existing fire without embers falling out. I used three 12"x24" tiles and bullnose under mine, but embers still end up bouncing onto the wood floor. I ended up creating an embers screen by drilled 5/16" holes in a 1/4" 8-3/4"x4" aluminum plate that I place between the front door and sides. It has worked well to keep embers from rolling out. If Huum offered more stones and an embers screen I'd definitely bump my review to 5 stars.

Great stuff!!!!

Great stuff!!!!

Woof burnin g hot tub

Can not review yet. Received the hot tub but will not bed set until spring. At that time I will be happy to respond

Definitely not A 3 person Sauna

More so a 2 person sauna and this doesn’t have Bluetooth. I can’t hear calls inside and the music isn’t the clearest. I have to use a Aux cord to connect music. However, loving the sauna. It gets very hot and I enjoy sitting in it. It won’t let you extend 60 mins but you can keep raising it. I am 5’8 and can stand up (barely) in the sauna. Not the largest sauna to stand up in if you’re taller than that. Otherwise, very happy with my new sauna that I have on my terrace.

J
Stone Boxes
John L.
Very Satisfied

Great customer service and fast delivery time!

Great!

Was shipped promptly.

Excellent product

Excellent product

Thank you, Roberto. It was a pleasure working with you to find the right sauna fit. Hope you enjoy it!

Stove

The Stove looks awesome. We are now in the process of building a sauna so we haven't used it yet. My friend has one and loves it.

We are so glad you like the stove, Michael! Best of luck building your sauna and let us know if we can be of any assistance!

Very Satisfied

Fantastic customer service and fast delivery time.

S
Kolo Sauna Set 1
Santi D.
Beautifully crafted, quality product! Quick

Beautifully crafted, quality product! Quick delivery!

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Sunray Aspen 3 Person Hemlock Sauna w/Carbon Heaters
$2,796.00