HUUM Safety Rail for STEEL Series Sauna Heaters
The safety railing for STEEL heaters helps to avoid accidental contact with hot heaters. It consists of light wood profiles. The safety railing is a good way to make the sauna event even safer and at the same time, it adds style to the heater.
For HUUM Safety Rail for STEEL Series Sauna Heaters or accessories damaged in shipping, please contact our customer service team with photos and information at customercare@nordicasauna.com. A team member will review and offer a credit or replacement based on the extent of the damage.
Cancellations & Refunds
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on
HUUM SAUNA HEATERS
Forget about boxy-looking stoves. HUUM stoves’ minimalist and round design lets the beauty of the stones show and adds a touch of elegance to your sauna.
Enjoy a mild steam like in a traditional sauna. Thanks to their high stone capacity, HUUM stoves provide a mild and long-lasting steam.
Heat your sauna from your phone. With HUUM app it takes just a couple of clicks on your phone and your sauna will be hot and ready when you get home.
Invest in quality. Each of our stoves is made of stainless steel and receives a lot of special care to look its best and last you a really long time.
Sweating and beating yourself with twigs – a perfect Saturday night? For old Estonians it definitely was. Long before modern spas brought sauna all over the world, it was an important part of everyday life for Estonian peasants for centuries.
Once a week, normally on Saturday, the sauna would be heated up, and carefully made birch twig whisks would be soaked in hot water in preparation for a night of cleansing and healing.
This tradition runs so deep in the Estonian culture that even nowadays the Saturday sauna nights have not gone anywhere. For both old and young Estonians sauna still means gathering up your family or best friends, sweating your troubles away, jumping into refreshing lake water or rolling in the snow and enjoying a nice cold beer.
HUUM products are made entirely in Estonia
HUUM stoves, control units and other products are made entirely in Estonia with the help of different partners. Did you know that the seemingly simple design of our stoves actually requires a quite complex production process? That is why we have partnered up with Estonia’s leading metal work companies to guarantee the best possible quality in each step of the production. Most of the raw materials used in the production, such as stainless steel and electronic components, are imported.
The making of HUUM stoves requires a lot of manual work
Since we got a little creative with our stoves, it isn’t really possible to produce them in fully automated process lines. Getting all the metal rods into the right length, the right thickness and bent in the right shape means a lot of manual work for the metal workers. Our stoves are made of stainless steel and go through shot blasting and acid treatment in order to get their final refined appearance.
UKU Wi-Fi sauna controller makes sauna heating very easy and comfortable. With UKU you can heat your sauna on the spot or do it from your phone through HUUM mobile app. In order to use the mobile app solution, UKU needs to be connected to a Wi-Fi network. UKU comes with several safety and extra features for a pleasant sauna experience. It can be used with different manufacturers’ heaters.
| Pre & Post Purchase Support |
We’re here for you every step of the way |
Unreliable support |
| Lowest Prices Guaranteed |
Best prices online guaranteed |
Higher prices and hidden fees |
| Priority Product Availability |
You won’t get it faster anywhere |
Non-priority lead times |
| Trusted By Professional Athletes |
Pro athletes endorse Nordica Sauna |
Not backed by professionals |
| North American Sauna Society |
Official NASS Member |
No support network |
Everything arrived promptly, even before promised. I was surprised how easily it was to put together. My husband and I did it in less than 2 hours. It heats up fast despite the fact its in our garage. My family came for the holiday and everyone enjoyed at least one visit to the sauna.
Loving it! While the setup had it's moments the end result looks great. We're able to get it quite hot with it being 20 degrees outside.
I am very pleased with Both the sauna and the heating system. Very effective and easy to use. Plus, the team at Nordica sauna absolutely delivered as promised.
I wish it would get up to 180 but we love it anyway! Wonderful support and follow up. My only issue is there are two very small gaps between the floor and left and right walls that let cool air in.
We use it nearly every night!
Sunray Bristol Bay 4-Person Corner Cedar Sauna with Carbon Heaters
I purchased a sauna from Costco and had a horrible experience from the start. Ended up returning it a two months later with out ever getting missing parts shipped out.
I tried Nordica and experienced a great level of service and communication. Concerns were addressed and communication was quick and prompt. The product was much better quality and would recommend them to anyone.
I did months, if not years of research on home saunas. I ultimately landed on this one, both for the quality and offerings of this sauna, but also the excellent customer service. I also wrestled with traditional vs. infrared. Let’s just say I could not have made a better choice. I’m a very experienced sauna user, and this thing gets me sweatier than any sauna I’ve ever sat in. Ordering was a breeze, shipping was very fast and efficient, and set up was under an hour. Thing heats up quickly and is spacious enough for me wife and I to Enjoy. Looks amazing, smells amazing, speakers are awesome. If you’re on the fence, let this be the push you need.
Elegant looking sauna ,great addition to our backyard and lifestyle. Thanks to nordica sauna for their support and communication
Bought this because it had good reviews and because of the looks
I have not been disappointed
So far, it heats up fast and easily gets to 180 degrees, which is the sweet spot for us
No problems, and it looks great
Easy to assemble, but an electrician needs to hook everything up
I got the Wi-Fi and it should be smoother - you have to use the main control to set up the Wi-Fi each time you turn it off, which causes some problems
Minor issue so far
All in all I am happy with this unit
Great looking sauna. Instructions werent very clear and measurments were a bit odd. Like in the 10ths of an inch. I'm used to fractions of an inch
Growing up with a Sauna in Europe, it was time to build our own little spa oasis… after shopping around there was no better partner than Nordica Sauna and the Cl7G for us. From the first contact with Nordica Sauna through making the right selection of accessories and heater - every contact has been superb, helpful and simple excellent. I assembled the CL7G in 2 days by myself and we absolutely love it. Instructions could use a touch up but are manageable.
I have built a little platform to hold the Sauna, a outdoor shower, tub and resting pad, probably will add a little snack table to fully round it off but we are super happy, the quality of the Sauna, the support and of course the end product… we have decided to add a wood burning stove instead of electric and it definitely was the right decision. The sauna heats up fast, the crackling and light from the fire adds an extra level of comfort and romance…
To be quite honest, the installation process was an absolute nightmare. Well, I understand there are many many parts. This really needs to be professionally installed, and somebody on their own would not be able to do this without a qualified electrician and a contractor that has experienced building Saunas
I did a lot of research regarding the type of sauna and which brand to buy
It came down to several good options, and I went with the CL5G kit from Sauna Life. I don't regret my decision at all
It is a great-looking product and functions very well. We used a HUUM Drop 7.5 Kw heater with Wi-Fi control, and it easily heats the sauna to 175 degrees or higher
The only downside was the instructions on assembly - they were poor at best BUT there are several great videos on YOU TUBE which I recommend you watch and take notes on, and it will save you some aggravation with assembly
In one advertisement, they suggested you could assemble it in a day. Maybe if you have done a 1000, but it took 2 of us 4 days to complete the job working about 4 hours a day
Excellent quality
You need an electrician to connect the heater and lights
I went with conventional heat as all my research suggested the sweet spot for most of the benefits (and there are a lot) is 165 to 205 degrees, which infrared has a hard time reaching
We use the sauna 4 to 6 times a week for 20 minutes and already have had less muscle pain, better sleep and more energy (just after the sauna it really knocks us out for an hour or two)
Great product
Beast of a heater. Works well. Be fore warned it takes a minute to heat up with so much stone. About an hour for our size with a 6k to 196 degrees. The app is slow to respond to commands, as if the unit only checks in with the wi-fi every 30 seconds or so. For instance, you slide on the light switch on the app and it take about 30 seconds to turn on. Also, you can only turn on the light with the app. Not an option on the wall control.
I am enjoying the new sauna. The sales and fulfillment process went great. While I had a handyman put it together, he said it went quite smoothly. I now am enjoying the sauna and it is working great!
After many years of wanting a sauna my wife and I decided on the Golden Design Dynamic Hening Elite 2 person corner unit. We are not disappointed at all and enjoying this unit everyday. We highly recommend both Nordica Sauna and this unit.
Recently purchased Barcelona Elite 1-2 Person Ultra Low EMF FAR Infrared Sauna | DYN-6106-01 Elite
Super nice and it gets very hot. 30 min is enough time for a session. it is way better to let it warm up for 20 before going in. So glad I got this. You do not have to worry about cleaning this after use unlike one of those small portable steam saunas. Perfect size as well.
I ordered from Nordica Sauna online and super pleased with them. They had the model I wanted. Matthew helped me out and gave me a great deal along with 2 free back rests. It was delivered quickly and in perfect shape. Set up was a total breeze and I did it myself, however it would be slightly easier with another person. This sauna is solid and super well made. I recommend putting small felt sliders on the contact points on the base to protect your flooring, plus you can adjust it easily. Well worth it!!
SaunaLife Accessory Package 7 Bucket Ladle Hygrometer and Thermometer
We wanted the health benefits of infrared and warmth of a traditional sauna so we got the hybrid. Only the infrared is plugged in now and it is warm enough. I am not sure we are going to plug/install the traditional heater since we may need to have an electrician update the circuit. Thanks!
The install was easy and the sauna has worked great the few times we have had the chance to use it.
I wish I had gotten a larger sauna. Also unhappy that my instructions were not followed re: shipping
We absolutely love the quality of our sauna. The directions need some improvements, as they are not as clear and concise as they should be. Overall, building went fairly smooth, but you do have to get creative. The quality has been excellent so far. It looks very attractive from the outside, and the inside wood benches are great quality. We have used a handful of times already and have had no issues. Nordica was easy to communicate with prior to arrival, and the product arrived quickly. We have owned it for a week now, with no issues. Only complaint at this point would be the confusing instructions.
