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Customer Reviews

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Pre & Post Purchase Support
We’re here for you every step of the way
Unreliable support
Lowest Prices Guaranteed
Best prices online guaranteed
Higher prices and hidden fees
Priority Product Availability
You won’t get it faster anywhere
Non-priority lead times
Trusted By Professional Athletes
Pro athletes endorse Nordica Sauna
Not backed by professionals
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Official NASS Member
No support network

Nordica Sauna Customer Reviews

Based on 77 reviews
81%
(62)
10%
(8)
3%
(2)
3%
(2)
4%
(3)
2nd Sauna from Nordica

I ordered my 2nd Auroom sauna from nordica after a great first experience. 2nd order took much longer than expected due to delays from suppliers but they were communicative throughout. They did what they could to make it right and that’s all you can ask for as a buyer.

Low-quality product shipped from China

While the Sunray Burlington Sauna came recommended by Nordica, it’s clear this is a low-quality product shipped from China. The instruction manual is poorly translated, offering no guidance on which screws go where. The wood splinters and breaks with minimal handling, making the entire structure feel fragile (doubt it will hold up during a storm). Once assembled, the sauna’s performance fell far short of expectations. Despite running it at the highest setting for 40 minutes, I didn’t even break a sweat. Also, the Severe Weather Cover that was supposed to be included with my purchase was missing. I fully regret purchasing the Sunray Burlington Sauna and strongly recommend looking elsewhere. Save yourself the frustration and disappointment.

Engineered great EXCEPT for the fact that the chimney connection should fit inside of the pipe not over it. Could be a potential problem at some point. The stove itself is nice and works well.

I like it

I’ve used the sauna quite a few times. I put a digital thermometer in there. And the temp reads about 138. Not 150 like the sauna thermometer says. That’s a little disappointing

Nice gas heater

Good looking compared to others, works well. Easy to install. The instructions could definitely use improvement.
On the expensive side, but there aren't many options.
I recommend a hearth pad underneath the heater and not placed directly on a combustible surface.

I’m a 5’10 260 pound former competitive bodybuilder and fit great in the sauna. After a month or so of use I have to say Im impressed.

Quality product

Incredibly happy with the sauna. High quality, easy build, great support from the company

Thank you, Brandon! Hope you enjoy your Salem barrel sauna!

Harvia M3 wood stove

I tried the Harvia M3 woodstove only once -- It seems like a good woodstove -- the sheet metal on the outside buckled a little bit after starting the first fire but did not impact the performance -- when I get the sauna built I will give an update

Gas heaters

So far, I’ve received my gas heaters, but no saunas yet to try and review something that’s sitting on the shop on my floor and I haven’t used would be kind of silly. I’ll let you know when I receive my saunas and so I can install them.

New Sauna

Love it, excellent so far

Well Designed

Everything was easy: the initial interaction, the order, the shipping and the assembly. It is a very attractive little unit and works great.

Great sauna stove

Just completed the sauna build and the stove is great; it heats up the 7x7 room quickly. Very appealing design visually and was easy to install. I like the nice size window to watch the fire while sweating away. Delivery to my rural location was easy and well communicated. Definitely happy with the purchase!

Does not connect to the internet

I have tried and tried and it gives me error 7,1,0 and I cannot control de sauna via WiFi on the app…

S
Harvia KIP Series Electric Sauna Heater with Built-In Controls
Steve Milinkevich
Not an appropriate heater for this sauna.

Sorry guys. I love the sauna. But this is NOT the right heater for this sauna. The controls are inaccessible while the heater is on. I’ve been working with the manufacturer on a replacement.

Steve, really sorry to hear you didn't enjoy the KIP 6kW with your SaunaLife 3-Person Cube. This heater is the recommended standard for this sauna so we will definitely share your feedback with the manufacturer. Glad you love the Sauna though, we appreciate you working with us! We would be happy to assist you further if needed, you can reach us anytime at 1-877-587-5387.

We love our Auroom Mira L

Best online shopping experience yet. Can’t say enough how pleased I am with my purchase and glad I chose Nordica Sauna. I ordered the Auroom Mira L with all the accessories to complete the project. Eric was extremely helpful and patient while answering all of my questions and even reached out to the manufacturer to confirm on a couple of them. Eric and Maja continued to check in after the delivery, during assembly and even after the final assembly to make sure things were good. Highly recommend.

Finnmark is an Awesome sauna works great gets to 170 everyday

We had a very good experience with Nordica Sauna sales person Eric. Over a period of several months I called him many times to make sure I understood what I was getting to help me figure out what the best sauna for us, and to assure me that if there was a problem he would help us. There was no problem. Everything went perfectly. We are very happy we give Erica 10 and we give the Sauna Finnmark hybrid F-D 4 a 10 as well we could not be happier. We were so worried we would buy the wrong one and now we know that we chose the correct sauna for us. We wanted to Sauna to get really hot and this one does the job. The wood is super good quality smells so good and brand new! Everything works correctly.
It was delivered on time, and it wasn’t too difficult to put together. I do recommend however getting the wires through the top before you try to put it on set it on a box and then take the top panel off and then stick the wires to their appropriate holes so when you put it on the top, you can connect them properly to the ones coming out of the sauna box makes it easier this way when you put it on. Anyhow please send a note if you’d like advice.

Thank you Eric for helping us purchase this most wonderful health benefit. And I would say that the Sauna kills inflammation, and anything growing in you.
This Sauna would help anyone suffering from health problems. I lost 15 pounds in two months without even trying. I wasn’t even dieting I think I lost inflammation. I feel better and healthier since starting using it. We love our Sauna.

Excellent Value

I was a little unnerved when the shippers placed a very heavy crate in my driveway during a thunderstorm and drove away. I called Nordic and they told me that although they could not take responsibility for the shippers' behavior, they would take responsibility if there was any damage. I released the straps holding the boxes together and found that everything was very well packed and easy to manage peice by peice with a helper. Assembly was extremely easy! I took one look at the intructions and the order pieces were put together and the rest was obvious. The whole unit was assembled in an hour and when I turned it on, it worked perfectly! I was impressed with the sound from the speakers when I connected my smartphone to the system. All in all, I'm very happy and recommend this company and this product with confidence.

W
Kolo Sauna Brush 2
Will Hammer
Nordica Sauna Accessoires

I recently received the body brush, the
Laddle and the beautiful timer. All very good quality! The package has been delivered on time and Maja informed beforehand via text messages that the order is on its way. As usual very good services and great communication. Thanks!

R
(OLD) HUUM HIVE Wood Series Sauna Stove
Rebecca Vincent
Huum hive wood 17

It is as beautiful as the picture high-quality and just so nice. We have gotten so many compliments.

We are building Now

They worked!

Eric was our rep ordering this item and they worked perfect! Eric was great handling our order.

J
(OLD) HUUM HIVE Mini Series Sauna Heater
James Gerber

Still in the box. Building next week!

My little house!

Yes, I am delighted with my Nordica sauna and find it comfortable and efficient. I only wish I could increase the temperature so I could bring up a sweat.

Golden Designs Maxxus 4-Person FAR Infrared Sauna - Low EMF | MX-K406-01

Controller

Replacement product was as good as it should’ve been

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Heater with Rocks Bundles for 59X79
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