Manufacturer's Warranty Included i
All of our products include the full manufacturer's warranty. Rest assured knowing that your purchase is covered when you need it most.
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Sunray Hampton 3-Person Indoor Traditional Sauna with 4.5kW Harvia Heater
Manufacturer's Warranty Included i
All of our products include the full manufacturer's warranty. Rest assured knowing that your purchase is covered when you need it most.
As America’s top rated sauna retailer, we’re here to help guide you pre and post purchase. Rest assured knowing you’re purchasing from a reputable company.
Hassle Free Returns
We want you to be completely satisfied with your purchase. Our team of experts are available to coordinate all aspects prior to purchase. It’s why less than 0.02% of our customers file a return.
Fastest Delivery Guaranteed
Due to our manufacturer direct partnerships, you won’t find this product anywhere faster. Have peace of mind knowing you’re getting the best availability nationwide.
Manufacturer’s Warranty Included
All of our products include the full manufacturer’s warranty. Rest assured knowing that your purchase is covered when you need it most.
Hampton 3-Person Indoor Traditional Sauna with 4.5kW Harvia Heater
The Hampton indoor traditional sauna with a Harvia heater is the perfect getaway for friends and family. The Hampton includes an elevated rear bench and side bench seat for optimal comfort and relaxation for 2-3 people. The Hampton traditional sauna comes with a 4.5kW Harvia electric heater. Harvia heaters are world-renowned for providing high-quality electric sauna heaters that are both durable and dependable.
The dual bench seating layout of the Hampton offers ample space for up to 3 people to enjoy the intense heat while relaxing in comfort against the integrated ergonomic backrest. A water cask and spoon are included to add water to the heater stones to provide humidity and steam for more intense heat. Standard features include a thermo-hygrometer for displaying the humidity level, interior dome lighting, a ventilation system, and a cabin constructed of natural Canadian Hemlock wood for durable yet naturally appealing decor.
SunRay Saunas carries a 7-year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department atwarranty@sunraysaunas.com.
The 7-Year SunRay Warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside void the warranty.
Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."
The client must check the goods immediately after delivery. The client must submit a written notice of claims to the supplier within two (2) weeks of discovering the defect or the moment when the defect should have been discovered.
Do not modify the structure of this product. With this product you can only use manufacturer-recommended accessories! Failure to comply with the manual or fire safety regulations can result in a fire or damage to the sauna heater. More detailed information about the fire safety regulations can be obtained from the regional branch of the rescue board, for instance.
The product shall be carefully inspected. Improper use of the product is for instance wrong adjustment of the draft, too large a quantity of firewood burnt in the firebox, too long heating time, wrong arrangement of stones (too much or too tight) and use of salty water ( for instance sea water). The warranty does not cover damages caused by improper use of the sauna heater
SUNRAY SAUNAS
Attn: Claims Department 2113 North Hamilton Street Suite B Richmond VA 23230
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-877-587-5387 or email customercare@nordicasauna.com
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atcustomercare@nordicasauna.com.
No shipping outside the lower 48 States in the USA.
What if my shipment is damaged?
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.
Cancellations (Before order ships)
Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com
Cancellations of customer orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds & Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.
Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provideestimated shipping timeson the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Trusted By Thousands of Customers, Pros & Athletes Alike
Great Sauna! The setup took a whole since there are basically two components; the box and the heater. Auroom does not supply any electrical wiring info other than the integrated track which I did not use. The UL recommendations are to run conduit. I used a Harvia heater. Customer service was super accomodating (had to use them twice) so I was able to put the unit together correctly. The color coding for wiring is also different in Europe than in the US FYI. I highly recommend!
We Love Our Nordica Sauna Door! It was shipped in crate.
The door was easy to install and came with very good instructions. The door itself is beautiful and surpasses our expectations for functionality in our Bathroom Sauna. I will definitely use Nordica again. Thank you! Travis Inman
Purchased some sauna care treatment products everything came on time and exactly how advertised! Works great has helped preserve my sauna and gotten rid of the water stains.
The best service you can ever imagine! Unfortunately, my electrician was not the best, and Nordica was patient, explained every step in detail, and even sent me replacement parts in order to make sure it was properly working. I highly recommend using them!
Sauna is absolutely incredible we had two Therasauna over the past 20 years and this Finnmark heat is noticeably better and heats up faster. The Nordic sauna team to include John in sales and Krizza in service are second to none in a world where customer service is usually not great. They are the best team to work with please use this company you will love the experience!!!
This was shipped with a carrier which said they would deliver twice but never did. The carrier never rang the doorbell and claimed the drivers don’t have company phones so they can’t call ahead or during delivery.
First off I would like to say this is a great investment. The process went very smoothly and the customer service was spot on. My customer service rep Krizza
Kept me up-to-date from the moment I ordered to my delivery. The product came well packed and was fairly straightforward in the assembly.. this is a fairly large project and requires at least two people. I am very happy with my purchase and looking forward to enjoying my sauna.
Before purchasing the Finnmark Designs sauna, I had an order placed with clearlight saunas. I did not feel clearlight respected me as a customer and, after repeated shipping delays, I canceled my order. I did more research and found the Finnmark Designs FD-3. This sauna seems to beat the clearlight I had originally selected in terms of style, materials, and functionality. The sales people at Nordica Sauna were significantly more caring and helpful. They kept me up to date on my order every step of the way. The sauna was delivered when they said it would be and putting together was relatively simple (though it's a two person job). I've been using it for a few days now and I'm very happy. The materials are as advertised, and it gets very hot. Enjoying every minute of it. Highly recommend both Finnmark and Nordica Sauna.
My wife and I are both extremely happy with our new Golden Designs Cardoba Full Spectrum Sauna, from the time I placed our order to delivery and setting up. The Company was 100% spot on. We have been using and enjoying the relaxing and healthy benefits associated with this unit.I would highly recommend Golden Designs along with Nordica Saunas to everyone! Thank you for you Great Product along with your outstanding customer service and support!
I got my delivery a week ago and just put together this weekend. The video instruction on you tube was very helpful. So far so good. The audio is great and the construction is solid. It took 2.5 hours to put together. Ive only used twice. It took an hour to get to 125 degrees. So far so good.
We received our Finnmark sauna ahead of schedule, expertly packed and assembly was less than an hour. The sauna works great, heats up fast and we both have used it three times a week since delivery. The customer service at Nordica Sauna has been fantastic! We would recommend both Finnmark and Nordica Sauna to anyone looking for a sauna.
Overall, so far this is a great sauna. Gets me sweating very quickly, and is a good size for either one or two people. If it weren't for a couple of small issues, this would get 5 stars. The issues: the Bluetooth speakers have an audible static noise any time Bluetooth audio is playing... it kinda kills the relaxing vibe. I'm hoping support will help me remedy this. Second, the front beam supporting the sauna door bends slightly when someone enters the sauna, causing the door to not close cleanly (have to force it slightly). I fixed this by adding a small support block to the front of the sauna frame, preventing the bend. Not a huge deal, but an additional included support for this part of the frame would have been nice. Everything else is great, and I love that it heats up quickly and goes to 170 degrees; more than just about all other infrared saunas.
Exceptional Support and Faster-than-Expected Delivery
If you are on the fence about where to buy your sauna, let this be your sign to go with this team. I originally found them through an online forum recommendation, and they lived up to the hype and then some.
The logistical side was perfect; my sauna actually arrived ahead of schedule, which was a great surprise. However, what really impressed me was their commitment to making sure my setup was perfect. I had a few specific questions during the install, and instead of just giving me a generic answer, Ez went above and beyond. She coordinated directly with their technical team to provide me with a custom set of instructions, complete with photos, to ensure my adjustment was done properly.
It’s rare to find a company that stays this engaged after they’ve already made the sale. Huge thanks to Ez for the quick communication and for giving me total confidence in my purchase. Highly recommended for both their products and their people!
The Sauna Life CL5G was a well put together kit. It takes a minimum of 2 to assemble it, but a third person makes it more smooth. No cutting was required is the assembly process. When it comes to the tar paper and shingles, a utility knife and multiple razor blades will be required. It is definitely a 2 day build process and another day for the electrical. Make sure to watch some youtube videos on picking up a few tricks. Also, the door assembly could be better explained. The sauna has been amazing.
Great buying experience! More help and better pricing than a local "wholesaler" in my area. Had a good idea what I wanted but Eric was very helpful trimming it out with a Huum Drop Heater. Still putting everything together but should be sweating soon!
The overall quality and craftsmanship of the sauna is amazing. The instructions on installation of door need a little bit of work but we are extremely happy with the final product.
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